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January 22, 20261 min read

MCP and Integrations: Connecting CRM to Agents Without Security Chaos

Why “just give the agent a token” is risky. Least privilege, audit trails, approvals, and safe tool contracts.

SecurityIntegrationsAIAgents

MCP and Integrations: Connecting CRM to Agents Without Security Chaos

The moment an agent can access CRM, email, and calendars, it becomes a worker.

Security must be part of the design:

  • least-privilege accounts
  • secret rotation
  • audit trails
  • approvals for critical actions
  • sandbox environments for testing

Integrations create value. Governance keeps it safe.

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